SMS is a direct and fast mode of communication, so integrating it with your CRM enables you to quickly reach your customers while personalizing your interactions.
By integrating Nutshell and SMS, you can easily communicate with your customers, keep track of your conversations, and gain valuable insights into customer behavior.
SMS CRM Integration Benefits:
Save time: With this integration, you can automate your SMS messages and save time by eliminating the need for manual typing. Plus, you won’t have to switch back and forth between tools anymore.
Team collaboration: Nutshell SMS integration enables you to have transparent and collaborative communication within your team.
What it does:
This integration enables you to automatically send SMS messages based on triggers in Nutshell, such as creating a new lead, closing a deal, or creating a new activity.
Requirements:
To utilize this SMS integration, you are required to have an SMS gateway, such as Twilio and Plivo, and an SMS subscription. You will also need a Nutshell account.