Powerful CRM for every budget
Find out more about our affordable plans, packed with the features your business needs.
“Nutshell is super user-friendly and intuitive
“I would highly recommend Nutshell
“Easy to use and... wait for it ... 100% buy in!
“Nutshell is both simple and powerful
Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Zendesk Sell. Nutshell stands out for:
Zendesk Sell is a sales automation tool designed to enhance productivity, processes, and pipeline visibility for sales teams. Zendesk comes equipped with a customizable dashboard that allows you to track leads from the moment they enter your sales funnel until they convert into a customer or client.
Zendesk Sell has some strengths and some shortcomings reported by users. Issues include difficulties in finding solutions through their customer support, search functionality problems, cumbersome object and contact management, and offline mode limitations.
Nutshell is an award-winning CRM platform that helps B2B sales and marketing teams work together to close more deals. Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among small to medium-sized companies who know better than to overpay for software they’ll never use. Furthermore, Nutshell’s features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews.
Nutshell is dedicated to helping businesses grow their revenue and solving the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling.
As Zendesk gets reacquired by a new organization, many brands are anticipating the worst and searching for customer relationship management (CRM) software alternatives. If you’ve found yourself in this boat, know that Nutshell is here to help. We offer the same essential features as Zendesk with an emphasis on improved automation functions and communicative support.
Many organizations choose Zendesk in the first place because its impressive scalable platform is ready to grow with you as your business needs evolve. Its built-in reporting functions help you keep track of all your most important communications, sales, and other data. Zendesk’s site also boasts a responsive support team, which is crucial to brands like yours that are dedicated to constant success and growth.
Despite all these excellent promises, many users have found Zendesk’s application to tell a different tale.
This dissonance is most notable in matters requiring customer support. Users may need immediate assistance—instead, they’re led through something of a scavenger hunt as they attempt to find the pages on Zendesk’s website that even offer the live support window. Once they do, users have to answer a series of questions and essentially jump through hoops to prove their concern warrants conversation with a live operator.
As the company changes hands, this issue is only expected to worsen and be joined by other concerns, such as:
At Nutshell, we’ve seen these concerns you have and risen to the challenge. Our platform puts your needs first, allowing us to work together better and help you achieve your business goals. Our software provides:
We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.
We regularly add new features and update our software to provide superior service including:
We have built an amazing sales process in Nutshell that has led to us having around a 30% close rate for all our leads.
Mathew W. SafetySync
PER USER COST
Comparisons based on similarly priced packages (Nutshell Pro and Zendesk Sell Growth)
SALES REPORTS AND ANALYTICS
Instantly view how you’re tracking against quota and previous periods, and segment by product, rep, lead source, and more to identify what’s really driving your sales.
LIVE CUSTOMER SUPPORT
Available on Monday-Friday from 7:30am to 7:30pm eastern (excluding holidays).
CONTACTS AND COMPANY RECORDS
Unlimited contact, company records and data storage.
IN-APP PHONE DIALING AND RECORDING
Integrate with your phone system or preferred communication platform and call from within Nutshell.
PIPELINE MANAGEMENT FEATURES
Flexibility for teams who have multiple processes or to use for other objectives such as Customer Retention or Customer Success.
EMAIL TEMPLATES
Use Nutshell’s pre-built email templates.
NATIVE EMAIL INTEGRATIONS
Native email marketing software integration.
PERSONAL EMAIL SEQUENCES
Create and schedule one-on-one sales drips that are more likely to capture attention. Nutshell triggers a sales sequence at the pipeline stage of your choice, remembers the follow-up for you so that valuable prospects don’t float away, and stops the sequence as soon as they reply.
MARKETING EMAILS AND AUTOMATED DRIP SEQUENCES
Nutshell Campaigns is an add-on that starts for as little as $5/mo and is based on the number of contacts. Even without adding Nutshell Campaigns, you are able to send up to a certain number of emails with Nutshell Campaigns based on your CRM plan.
EMBEDDABLE WEB FORMS
Design simple web forms that capture customer information and automatically create new contacts and leads.
FREE IPHONE/ANDROID APPS
Included mobile app from the App Store or Google Play to access the power of Nutshell anywhere.
MOBILE BUSINESS CARD SCANNER
Nutshell’s business card scanner is lightweight and built into the Nutshell mobile app.
$42 per user per month billed annually,
$49 per user per month billed monthly
Included
Online chat
Unlimited
Unlimited
Drag-and-drop board, list view, map view, chart view
Unlimited
Gmail, Exchange, Outlook
Included; personal email sequences can be set up to automatically trigger based on pipeline stage
Can send 150 emails per month for free; additional charge per contact above limit (Paid plans starting at $5 for 100 Contacts)
Included
Yes; ability to view lead lists/segments on an interactive map available in iPhone app
Included
$55 per user per month billed annually,
$69 per user per month billed monthly
Included
Online chat
Limited
Unlimited
Drag-and-drop board
Unlimited
Gmail, Exchange, Outlook
Up to 50 recipients per user
Not available
Included
Yes; ability to view leads on an interactive map
Not included; third-party apps available
When you’re ready to increase your sales and build more fruitful, lasting relationships with your customers, see how Nutshell can make a difference. Start with our 14-day free trial, and we’ll help you evolve from there!
Awesome service. The White Glove Important service convinced me to roll this out to my entire company.
Steve K. Speedwagon Properties
A perfect system that meets all our requirements; Flexible and easy to customize.
Vimmi
Nutshell—somehow—made me *want* to use a CRM again. Might be a first.
Lisa L. Generations Now LLC
Nutshell gives us insights into our business through their reporting, and the CRM is easy fr our sales and onboarding teams to use. I highly recommend them for a growing Saas.
Brian S. Testimonial Tree
Your customer service is hands-down the best I’ve seen in a long time. It is greatly appreciated. Keep up the good work!
Ryan M. Reichel Insulation
Find out more about our affordable plans, packed with the features your business needs.
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