Nutshell is a simple, powerful, and affordable CRM, sales automation, and email marketing platform that integrates with dozens of popular business software applications and offers the most advanced pipeline automation tools on the market.
Freshsales is a lightweight CRM that offers solid built-in features, as well as the ability to integrate with other Freshworks products for various services like marketing, project management, and internal IT services.
Quick links: Freshsales pros – Freshsales cons – Nutshell’s advantage – Compare
Freshsales boasts award-winning service on its customer relationship management (CRM) software page, but as with most services, it takes more than a cursory look to know what you’re buying. Nutshell’s comparison with Freshsales gives you an idea of what existing customers love and hate about the site so you can decide which software is best for you.
A quick visit to the Freshsales website shows you funky graphics and a commitment to accelerating revenue with customer-focused sales. Freshsales shines in matters of graphic design and ease of payment. Clients laud the brand’s attractive graphics and visual reporting efforts. They also note smooth credit card payments and contact filtration options.
Past the attractive start, though, many customers encounter significant concerns, like:
What brings Freshsales customers the most challenges of all is the lack of customer support. When they encounter issues, they’re often left to deal with them alone or without an avenue to manage them at all. This is especially problematic when it comes to the frequent billing concerns, including stopped auto-renewals which cannot be restarted without contacting customer support.
When it comes to Freshsales alternatives, Nutshell is the clear winner with:
Very straightforward. We don‘t need to send our salespeople to ‘Nutshell Camp’ to learn how to use the product
Kevin E. TrustWorkz, Inc.
Comparisons based on similarly priced packages (Nutshell Pro and Freshsales Professional)
PER USER COST
$42 per month billed annually,
$49 per month billed monthly
$49 per month billed annually,
$65 per month billed monthly
UNLIMITED PIPELINES
Yes
Up to 10
CONTACT LIMIT
Unlimited
Unlimited
DATA STORAGE LIMIT
Unlimited
5GB
ONE-CLICK PHONE DIALING/ RECORDING/ LOGGING
Yes
Yes
NATIVE GOOGLE/ G SUITE INTEGRATIONS
Yes
Yes
PIPELINE MANAGEMENT FEATURES
Drag-and-drop board, list view, chart view, map view
Drag-and-drop board, list view, chart view
MAPS AND LOCATION SERVICES
Yes
No
EMAIL MARKETING STUDIO WITH AUTOMATION
Yes
No
AUTOMATIC INFO GATHERING AND FIELD POPULATION
Nutshell Intelligence
None
EMAIL TEMPLATES
Unlimited
Unlimited
AUTOMATED PERSONAL EMAIL SEQUENCES
Unlimited
Up to 10 per user
NATIVE INTEGRATIONS WITH MARKETING AUTOMATION SOFTWARE
Mailchimp, Intercom, Unbounce
Mailchimp, Segment, Freshconnect
ABILITY TO TAG TEAM MEMBERS IN NOTES / TIMELINES
Yes
Freshconnect add-on required
Nutshell strives to combine comprehensive feature implementation and a user-focused interface to deliver real value. Based on our results, we know our customers agree we’ve hit the mark. Your Nutshell and Freshsales comparisons are complete—start your free 14-day trial today.
The perfect blend of function and ease of use! I can’t believe how good Nutshell is!
Alan P. Skytop Business Loans
We left Hubspot for Nutshell because Hubspot was too complex. Nutshell makes software for humans.
Daniel H. EOS
We came over from Salesforce after six years of use and our sales team couldn’t be happier.
Matthew W. SafetySync
The perfect blend of function and ease of use! I can’t believe how good Nutshell is!
Peter K. Formfunc Studio
A perfect system that meets all our requirements; Flexible and easy to customize.
Vimmi
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