Choosing the right CRM is crucial for your business. Explore why Nutshell is the right CRM over Copper. Nutshell’s standout features include:
Copper CRM, formerly ProsperWorks, is a unique CRM that is specifically designed to be used with Google products, like Gmail and Google Docs. Copper is used by some biggies like Hello Fresh, and Atlassian.
For sales teams that operate entirely in the Google software suite, this integration makes sense. For teams that prefer a dynamic range of software, it’s a tangled web of frustration, tying them to a specific and limited set of applications and functionality.
Nutshell is an award-winning CRM platform that helps B2B sales and marketing teams work together to close more deals. Powerful enough to support any element of your business and simple enough to implement without a paid admin or IT department, Nutshell is favored among small to medium-sized companies who know better than to overpay for software they’ll never use. Furthermore, Nutshell’s features often outshine the competitors in terms of both usability and comprehensiveness, according to customer reviews.
Nutshell is dedicated to helping businesses grow their revenue and solving the most critical challenge of sales and marketing software: motivating teams to use it. We’re passionate about our customers’ success, and we love finding new ways to take the frustrations out of selling.
Nutshell not only seamlessly syncs with all of Google Workspace (download our Chrome extension), but we also sync seamlessly with all of Microsoft 365 (download our Outlook extension).
With more than 30,000 brands served, you may believe Copper has the most to offer in terms of customer relationship management (CRM) software. Though it does bring with it some powerful features, some users find that Copper doesn’t supply everything they want and end up making the switch to Nutshell. Let’s take a look at why.
Copper is unique in its Google-based setup, integrating well with the whole suite of Google-related business products, including Workspace and Drive. Likewise, it offers a user-focused interface, allowing brands to create custom reports and track individual interactions with ease. And thanks to its connectivity, exporting data is a breeze.
Copper still has some bugs that have yet to be fixed. For example, even though it’s made for Google integration, it still struggles to communicate with Gmail at times. Also, if you work with other platforms outside of Google, it may be a challenge for you to get them to play nice with one another.
Outside of integration concerns, Copper expects perfection. You should be aware that it does not feature an editing tool to fix errors once you add data to the software. Plus, finding that inaccurate data is a challenge in itself with Copper’s current display settings.
When people note issues they’ve had with Copper, the most notorious one by far is their propensity to overcharge. Even after you cancel your subscription or remove the credit card on file, they may bill you again, leaving you to go through the arduous process of contacting support and getting a refund.
When making CRM comparisons with Copper, Nutshell should be on your radar. That’s because we offer:
We listen to and anticipate the needs of our customers to provide a user-friendly and affordable CRM filled with valuable features.
We regularly add new features and update our software to provide superior service including:
The perfect blend of function and ease of use! I can’t believe how good Nutshell is!
Alan P. Skytop Business Loans
When making CRM comparisons with Copper, Nutshell should be on your radar. That’s because we offer:
We came over from Salesforce after six years of use and our sales team couldn’t be happier.
Matthew W. SafetySync
Very straightforward. We don‘t need to send our salespeople to ‘Nutshell Camp’ to learn how to use the product
Kevin E. TrustWorkz, Inc.
A major selling point for us was Nutshell’s integrations. About 70% of our communication is done through Google Mail, so as you can imagine, a seamless integration between our email and our CRM was absolutely critical.
Steven S. Blommerang
Nutshell’s customer service has been great. Not only are they quick to respond, but it’s nice to know they take their users’ suggestions and implement them if they are an improvement to the product.
Michelle M. Statewide Aquastore, In
The perfect blend of function and ease of use! I can’t believe how good Nutshell is!
Alan P. Skytop Business Loans
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